Revolutionary Hotel Biz
All-in-one service package for small and medium sized hotels
Our service package is your one-stop solution for all your hotel business needs. We understand the complexities of the hospitality industry, and that’s why we have curated an all-in-one package to take your hotel business to new heights.
What do we offer?
Business Development: Our experienced team of consultants will work closely with you to develop a comprehensive business strategy that aligns with your goals. Whether you are starting from scratch or looking to expand, we have the expertise to guide you through every step of the process. From market analysis and financial planning to operational optimization, we’ll ensure that your hotel business is primed for success.
At NAGEL ART NOIR, we understand that the success of every business depends on the skills, knowledge, and expertise of employees. That’s why is important to invest in comprehensive training programs tailored to the specific needs of Front Desk, Sales and Marketing Department, as well as Middle and Top Management.
Front Desk Training: The Front Desk is often the first point of contact for our customers and clients. It’s crucial for front desk staff to provide exceptional customer service, handle inquiries efficiently, and create a positive impression of our company. Our training program equips front desk personnel with essential communication skills, problem-solving techniques, and the ability to handle various scenarios effectively. They’ll also receive training on utilizing our software and tools to manage appointments, reservations, and inquiries efficiently.
Sales and Marketing Training: Sales and Marketing team plays a pivotal role in driving revenue and promoting hotel’s products and services. Our training for this department focuses on sales techniques, understanding customer needs, effective lead generation, and conversion strategies. We also provide comprehensive marketing training, covering digital marketing, social media management, and brand building. By empowering our sales and marketing team, we ensure they have the knowledge and tools to excel in their roles and drive business growth.
Middle and Top Management Training: Middle and Top Management are responsible for guiding the company towards success, making strategic decisions, and leading their respective teams effectively. Our training for middle and top management aims to enhance their leadership abilities, decision-making skills, and problem-solving acumen. They’ll also receive training in areas such as financial management, performance evaluation, and fostering a positive work culture. By investing in management teams, we foster a dynamic and efficient leadership culture within organization.
Why Choose Us for Employee Training:
Customized Programs: Our training programs are tailored to the specific needs and challenges of each department. We understand that a one-size-fits-all approach doesn’t work, and that’s why we customize our training content to address the unique requirements of each team.
Experienced Trainers: Our trainers are industry experts with extensive experience in their respective fields. They bring real-world knowledge and insights to the training sessions, making them engaging and relevant.
Practical Approach: Our training is designed to be practical and applicable to the day-to-day operations of each department. We focus on real-life scenarios and case studies to ensure that the skills learned in training can be seamlessly implemented in the workplace.
Ongoing Support: Our commitment to employee development doesn’t end with training sessions. We provide ongoing support, resources, and mentorship to ensure that our employees continue to grow and excel in their roles.
Investing in the professional growth of our employees is not only beneficial for them individually but also critical for the overall success and growth of our company. We are dedicated to creating a learning culture that empowers our teams to reach their full potential and deliver exceptional results.
Join us on this journey of continuous improvement and development. Together, we’ll achieve greatness and thrive in the ever-evolving business landscape.
Whether you are managing a hotel, a retail establishment, or an office, having clear and structured procedures for various aspects of your operations is essential for success.
Reception Procedures: The reception area serves as the face of your business, greeting clients, customers, and guests. To ensure a positive first impression and seamless operations, we offer tailored documentation preparation for reception procedures. Our comprehensive guides cover everything from welcoming guests, managing inquiries, handling reservations, to dealing with emergency situations. By standardizing these processes, your front desk staff can deliver consistent and exceptional service.
Maids’ Workflow: For businesses in the hospitality industry, the role of maids is crucial in maintaining cleanliness and guest satisfaction. Our documentation for maid workflows outlines step-by-step procedures for cleaning and servicing rooms, handling laundry, restocking supplies, and adhering to hygiene standards. With our systematic approach, your housekeeping staff will have the tools they need to deliver exceptional service, ensuring guest loyalty and positive reviews.
Management Protocols: Effective management is the backbone of any successful organization. Our documentation for management procedures covers various aspects of overseeing day-to-day operations, conducting staff evaluations, managing finances, and implementing company policies. By providing clear guidelines and processes, our management protocols enable your leadership team to make informed decisions and create a cohesive and productive work environment.
Sales Documents: In a sales-driven environment, having accurate and well-structured sales documents is vital for tracking transactions, managing leads, and analyzing performance. Our documentation preparation for sales processes includes guidelines for creating quotes, managing orders, handling customer inquiries, and maintaining client databases. By streamlining these processes, your sales team can focus on building strong relationships and increasing revenue.
Records Management: Proper documentation and records management are essential for compliance, audits, and ensuring the legal and regulatory integrity of your business. Our documentation covers best practices for organizing and storing records, data security, and privacy protocols. By implementing effective records management, you can improve operational efficiency, reduce risks, and maintain a professional image.
With our cutting-edge technology, we make hotel management a breeze, allowing you to effortlessly connect with Booking.com, Airbnb.com, and other leading channel managers. Let’s delve into the benefits and features of our hotel software:
Streamlined Management: We recommend Mini Hotel Management Software to empower you to efficiently oversee your entire hotel operations from one centralized platform. Say goodbye to the hassle of managing multiple systems or dealing with manual processes; software that we recommend offers seamless integration and synchronization, saving you time and effort.
Multi-Channel Connectivity: Expanding your hotel’s reach has never been easier. By connecting our software with top booking platforms like Booking.com and Airbnb.com, you can tap into a vast pool of potential guests. Maximizing occupancy and revenue has never been simpler.
Real-Time Pricing and Inventory Control: Maintain a competitive edge with dynamic pricing capabilities. Our software allows you to adjust room rates in real-time based on demand, occupancy, and market trends. This helps you optimize revenue and ensure you’re always offering the right price to attract guests.
Detailed Room Descriptions and Captivating Photographs: Create enticing room descriptions with the help of our software’s user-friendly interface. Showcase your rooms’ unique features and amenities to attract potential guests. Additionally, our platform allows you to easily manage and display high-quality photographs to leave a lasting impression on your audience.
Training for Efficient Reception Desk Operations: We understand the importance of a well-trained reception desk team in delivering exceptional guest experiences. That’s why our service includes comprehensive training for your employees. Our experienced trainers will guide your staff on using the software effectively, handling reservations, managing check-ins, and providing top-notch customer service.
Enhanced Guest Experience: With our Mini Hotel Management Software, you can focus more on your guests and less on tedious administrative tasks. By automating various processes, you can prioritize guest satisfaction and elevate their overall experience during their stay.
24/7 Customer Support: Our dedicated customer support team is available 24/7 to assist you with any questions, technical issues, or concerns. We are committed to ensuring your hotel’s success and are here to support you every step of the way.
Full Stack Design: A strong and recognizable brand is essential in the competitive hotel industry. Our creative team will craft a unique brand identity that resonates with your target audience. From logo design and color palettes to marketing materials and signage, we’ll ensure that your brand leaves a lasting impression on your guests.
A visually cohesive and brand-consistent identity is crucial for hotels to create a lasting impression on guests. The Book of Graphic Standards, also known as the Brand Style Guide, is a comprehensive document that plays a pivotal role in maintaining brand integrity and visual consistency across all aspects of your hotel’s communication and design.
The Book of Graphic Standards serves as the ultimate reference guide for your hotel’s brand identity. It includes detailed guidelines and specifications on logo usage, color palettes, typography, imagery, and overall design principles. This invaluable resource ensures that everyone involved in creating content or materials for your hotel, from designers to marketing teams, adheres to a unified visual language.
Consistent Branding: A well-crafted Book of Graphic Standards ensures that your hotel’s branding is consistent across all touchpoints, be it brochures, websites, social media, or signage. Consistency builds trust and recognition among guests, creating a memorable brand experience.
Professional Image: Presenting a polished and professional visual identity elevates your hotel’s image in the minds of potential guests. A cohesive brand image conveys a sense of trustworthiness and reliability.
Streamlined Design Process: By providing clear guidelines, the Book of Graphic Standards streamlines the design process for all marketing and promotional materials. It saves time and effort by removing guesswork and rework in design iterations.
Brand Recognition: A strong and consistent visual identity helps your hotel stand out in a competitive market. Guests will recognize and associate your hotel with a specific look and feel, which can lead to increased brand loyalty.
Logo Usage: Detailed specifications on the correct and incorrect usage of the hotel’s logo, including size, spacing, and minimum clear space.
Color Palette: A carefully selected color palette that reflects the hotel’s brand personality and sets the tone for all visual elements.
Typography Guidelines: Instructions on font families, sizes, and styles to maintain a cohesive typographic identity across different media.
Imagery and Photography: Guidelines for selecting and using images that align with the hotel’s brand positioning and aesthetic.
Design Elements: Recommendations for design elements, patterns, and graphics that add to the overall brand identity.
Stationery and Collaterals: Templates and examples for business cards, letterheads, envelopes, and other printed materials.
Digital Applications: Guidelines for website design, social media imagery, email templates, and digital advertising.
Experience: Our team of expert designers and branding professionals has extensive experience in crafting impactful brand identities for hotels.
Tailored Approach: We understand that each hotel is unique, and our approach is customized to align with your specific brand values and target audience.
Collaboration: We work closely with your team to ensure that the Book of Graphic Standards reflects your hotel’s vision and aspirations.
Comprehensive Guide: Our Book of Graphic Standards provides clear and practical guidelines that are easy to follow for all stakeholders.
Unlock the true potential of your hotel’s brand identity with a meticulously crafted Book of Graphic Standards. Contact us today to embark on the journey of creating a compelling and consistent visual identity that leaves a lasting impression on your guests. Let’s elevate your hotel’s brand to new heights together!
Website Development and Social Media Support: In today’s digital age, having a robust online presence is crucial for any hotel business. Our web developers will create a visually stunning and user-friendly website that showcases the best of what your hotel has to offer. With seamless integration of social media channels, we’ll help you engage with your guests, build a loyal following, and drive direct bookings.
Responsive Design: We create websites that adapt beautifully to all devices, providing an optimal experience for both desktop and mobile users.
Intuitive Navigation: Our user-centric approach ensures that visitors can easily find the information they need, leading to higher engagement and lower bounce rates.
Booking Integration: We integrate secure and efficient booking systems to streamline the reservation process and boost direct bookings.
Compelling Content: Our content experts craft persuasive copy that highlights your hotel’s unique selling points and showcases your property in the best light.
Search Engine Optimization (SEO): We optimize your website to rank higher in search engine results, driving organic traffic and increasing visibility.
Social media platforms offer unparalleled opportunities to connect with your target audience, build brand loyalty, and drive bookings. However, effectively managing social media can be time-consuming and demanding. Our social media support services are designed to amplify your hotel’s online presence and create meaningful interactions with potential guests.
Customized Strategy: We develop a tailored social media strategy that aligns with your hotel’s brand voice and objectives.
Content Creation: Our creative team crafts captivating visuals and engaging posts that resonate with your audience, sparking interest and interactions.
Community Management: We actively engage with your followers, respond to inquiries, and foster a positive online community around your hotel.
Social Media Advertising: Utilizing targeted advertising, we expand your reach and drive traffic to your website, ultimately increasing bookings.
Performance Analysis: We track key metrics and analyze data to measure the success of social media campaigns and make data-driven decisions for continuous improvement.
Advertising Services: Stand out from the competition with our top-notch advertising services. Our talented team will produce captivating videos, edit professional footage, and create stunning photos that showcase the unique experience your hotel provides. Our copywriting experts will craft persuasive and engaging content that entices potential guests to choose your hotel.
We put focus on creating captivating videos, expert video editing, and producing outstanding photographs. In the fast-paced digital landscape, powerful visuals are essential to cut through the noise and capture your audience’s attention. Our dedicated team of creative professionals is passionate about bringing your brand’s vision to life and delivering exceptional advertising content that leaves a lasting impact.
Concept Development: We work closely with you to understand your objectives and develop creative concepts that align with your brand’s identity and message.
Professional Filming: Our team utilizes state-of-the-art equipment and techniques to capture high-quality footage that represents your brand in the best possible light.
Engaging Editing: We expertly edit the footage, adding music, graphics, and effects to create compelling videos that resonate with your target audience.
Storytelling: Our focus is on crafting engaging narratives that connect with viewers emotionally, leaving a lasting impression and inspiring action.
Seamless Editing: Our skilled editors polish and refine your footage to create a seamless and visually appealing final product.
Brand Consistency: We ensure that your brand identity is consistently reflected throughout the video, reinforcing brand recognition and trust.
Engaging Transitions: With creative transitions and effects, we keep your audience hooked from start to finish.
Optimization: We optimize videos for various platforms and formats to maximize their reach and impact.
Professional Photoshoots: Our experienced photographers conduct on-location or studio photoshoots to capture stunning visuals.
Brand Storytelling: We ensure that each photograph conveys a compelling narrative, aligning with your brand’s values and goals.
High-Resolution Images: Our images are optimized for both digital and print media, ensuring versatility and flexibility in their usage.
Product Photography: We expertly showcase your products with attention to detail, enhancing their appeal to potential customers.
Interior Design (optional service included in package): Elevate your guests’ experience with our optional interior design services. Our skilled designers will transform your hotel’s interior into a captivating and inviting space that reflects your brand and exceeds guest expectations. From the lobby to the rooms, every detail will be carefully curated to create an unforgettable ambiance.
We take pride in our ability to tailor our services to suit your specific needs and budget. Whether you’re a boutique hotel or a luxury resort, we have the expertise and creativity to help you achieve unparalleled success in the hospitality industry.
Partner with us today and let’s embark on a journey of innovation and prosperity for your hotel business. Get in touch for a consultation, and let’s transform your hotel into a standout destination in the hearts of your guests.